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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Becky Kosmas

February 26, 2026

5  out of  5
rating by Becky Kosmas
"Just want to say,Hannah Whitlock was great to help me With my insurance for my car. She was kind and explains everything I could understand What I was getting. The very best and an asset to her company."
We responded:
"Thank you so much for the 5-star review of State Farm Agent John Cowling’s Team! We deeply appreciate your kind words here in Pace . "
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Carole T

February 19, 2026

5  out of  5
rating by Carole T
"Hannah is awesome! She quoted & helped me transfer our Auto and RV insurance. We saved over $1000/year switching from USAA. She was very friendly, helpful and thorough from start to finish. Highly recommend."
We responded:
"Thank you for the fantastic review, Carole! We are always here to help with your insurance needs here in Pace . "
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Henrietta Tracz

February 17, 2026

5  out of  5
rating by Henrietta Tracz
"I had a very pleasant experience with Piper. She was very patient and helpful. I would recommend your agency to any friends and family who are looking to change. Again, Thank you Piper for all you did. Promise I'll be ther to visit!!:"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent John Cowling’s Team here in Pace . "
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James Laird

February 9, 2026

5  out of  5
rating by James Laird
"Very helpful and not in a rush to just sale you anything Very recommended"
We responded:
"Thank you so much for the 5-star review of State Farm Agent John Cowling’s Team! We deeply appreciate your kind words here in Pace . "
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Linda Byrom

February 9, 2026

5  out of  5
rating by Linda Byrom
"Thank you Hannah for easy transaction!!"
We responded:
"Linda, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent John Cowling’s Team here in our Pace office. "
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Saundra Goodson

February 5, 2026

5  out of  5
rating by Saundra Goodson
"In working with State Farm to assist a family member with their auto insurance, I asked the agent, Piper, about my own (exorbitant) auto and homeowners rates. With just a few questions and some documentation, Piper was able to keep my coverage as close to the existing policies as possible yet saved me a couple thousand dollars-literally! She stayed in contact throughout the process, is extremely personable, polite, knowledgeable, and professional. I highly recommend this State Farm agency for your insurance needs. Even if you don’t think you can get better rates, it never hurts to ask. Thank you, Piper, for excellent customer service and care throughout the process!"
We responded:
"Thank you for the fantastic review, Saundra! We are always here to help with your insurance needs here in Pace . "
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Ryan Painter

January 27, 2026

5  out of  5
rating by Ryan Painter
"Hannah was just the most amazing insurance agent I have ever worked with. She saved me so much money and she is just a sweetheart. Highly recommend her great service. Thanks!"
We responded:
"We are grateful for your 5-star review, Ryan! Thanks for taking a moment to share your positive rating of State Farm Agent John Cowling’s Team here in Pace . "
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Amie Zavada

January 27, 2026

5  out of  5
rating by Amie Zavada
"Great service here at John Cowling State Farm. Hannah did a great job assisting me with my insurance and insuring I have the best coverages."
We responded:
"Amie, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent John Cowling’s Team here in our Pace office. "
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Corinne Whitlock

January 22, 2026

5  out of  5
rating by Corinne Whitlock
"Working with Hannah is great! She is very knowledgeable and communicates/responds quickly."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent John Cowling’s Team here in Pace . "
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Chloe Coleman

December 22, 2025

5  out of  5
rating by Chloe Coleman
"Hannah was extremely helpful and kind & made sure all my needs were met or exceeded it! Very friendly and great!"
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elton McQueen

December 19, 2025

5  out of  5
rating by elton McQueen
"We need people like that then the world would be a better place"
We responded:
"Elton, We love you and hope you have an awesome weekend! We are so happy we can take care of you! You're the best!"
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Susan Sherrick

December 8, 2025

5  out of  5
rating by Susan Sherrick
"Very friendly and helpful people!"
We responded:
"Thank you for your kind feedback! We're happy to hear our team was friendly and helpful. We appreciate your support!"
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Sussie McQuieter

December 8, 2025

5  out of  5
rating by Sussie McQuieter
"I’ve always had a good experience with State Farm. I’m glad I’m back with them. Hannah walked me through everything and that’s when I made the sound decision to go through with the process. She made it easy. Thank you Hannah!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with State Farm and that Hannah was able to guide you through the process smoothly. We'll be sure to pass along your appreciation to her. We're glad to have you back with us and look forward to continuing to serve you!"
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Jocelyn James

November 25, 2025

5  out of  5
rating by Jocelyn James
"Great experience with Piper Parten! She answered all of my questions and she is easy to talk with. I am very pleased at the outcome. Thanks Piper for helping me."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Piper was able to answer all your questions and made the experience easy and pleasant. We appreciate your trust and are glad you’re happy with the outcome. Thanks again for choosing us!"
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Robert O’Connell

November 18, 2025

5  out of  5
rating by Robert O’Connell
"They’re perfect they help me go through the process of canceling my old insurance getting new car insurance that’s way cheaper. They’re good people. If you have car insurance from Allstate make sure you go check these people out because they’re gonna save you a lot of money almost I saved $133 a month and I’m not even got a bad driving record so it’s unbelievable what these insurance companies are ripping off people for so just go check them out. Make sure you talk to Hannah. She’s the best."
We responded:
"Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Hannah and our team were able to help you save so much on your car insurance. It’s our goal to make the process easy and affordable for everyone. We truly appreciate your recommendation and look forward to helping you again in the future! Safe driving!"
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Tonja Jefferies

October 31, 2025

5  out of  5
rating by Tonja Jefferies
"Piper is amazing!! She went above and beyond to explain all the coverages to me and to get me insured. She was very patient and honest with me. I would recommend her to everyone!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Piper provided you with excellent service and took the time to thoroughly explain everything. Your recommendation means a lot to us. If you ever need assistance in the future, we're here to help!"
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Nicole Foote

October 28, 2025

5  out of  5
rating by Nicole Foote
"John and Hannah at State Farm are awesome! They were super nice, easy to work with, and actually cut my rates in half. I also got a life insurance policy set up, and we were able to do almost everything through text, which made it so convenient. Highly recommend them if you want someone who’s helpful and really takes care of you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that John and Hannah made the process easy and convenient for you, and that you were able to save on your rates while setting up your life insurance. We truly appreciate your recommendation and look forward to continuing to take great care of you! Blessings!"
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Daniel Kozhayev

October 24, 2025

5  out of  5
rating by Daniel Kozhayev
"I met John and Piper through sheer dumb luck. My car needed to be insured because I was registering it, so I called the first state number that popped up. When Piper picked up, she was warm, knew exactly how to handle my situation and did just that. Within about 30 minutes, I was insured. The best part is, I came across a major issue that was preventing me from using the app and no matter what I tried to do nothing worked. I texted Piper in desperation and she agreed to meet despite having only 10 minutes left to closing. When I showed up half an hour after closing, she and John took care of everything within 24 minutes. If you have any doubts about getting insured here, for get them. Im telling you all this is the place. Its fast, reliable, and best of all they make you feel like you're their only client. Hands down best place I've ever been insured!"
We responded:
"Danny! Thank you so much for your kind and detailed review! We're thrilled to hear that John and Piper were able to assist you quickly and effectively, especially going above and beyond to resolve your app issue even after hours. Providing fast, reliable, and personalized service is exactly what we strive for, and it’s wonderful to know you felt like our only client. We truly appreciate your trust and recommendation—welcome to the family! If you ever need anything else, don’t hesitate to reach out."
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Amber Ardrey

October 17, 2025

5  out of  5
rating by Amber Ardrey
"Great customer service"
We responded:
"Thank you for your kind words! We're glad you had a great experience with our customer service. If you ever need assistance, we're here to help!"
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june ryan

October 15, 2025

5  out of  5
rating by june ryan
"Hannah got us all set up with our vehicle insurance . She was very informative , very polite and so easy to work with . She made it go by effortless on our part. Thank you again !!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah provided you with excellent service and made the process effortless. We appreciate your trust and are always here to help with anything you need. Thanks again!"
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Avia Manning

October 15, 2025

5  out of  5
rating by Avia Manning
"Great customer service. Hannah is amazing!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Hannah provided you with amazing service. We appreciate your support and look forward to assisting you again in the future!"
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Cooking, Crafts and Cocktails

October 8, 2025

5  out of  5
rating by Cooking, Crafts and Cocktails
"Hannah was excellent! Very patient!!!"
We responded:
"Thank you so much for your kind words! We're delighted to hear this! We'll be sure to share your feedback with her! Thank you and have a great week!"
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B Sas

October 8, 2025

5  out of  5
rating by B Sas
"Great customer service! Very kind office staff!"
We responded:
"Thank you for your kind words! We're so happy to hear that our office staff provided great customer service. We appreciate your feedback and look forward to serving you again!"
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Lauren Gavin

October 3, 2025

5  out of  5
rating by Lauren Gavin
"Hannah was so helpful through this process. I’m new to the insurance world and she was quick to answer all my questions. Her customer service is excellent! I recommend if you are looking at connecting with someone at State Farm to ask for her."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah was able to guide you through the insurance process and provide excellent customer service. We appreciate your recommendation and are here to help anytime you need. Thanks again for choosing State Farm! "
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Riley Hyde

October 1, 2025

5  out of  5
rating by Riley Hyde
"Hannah was great at helping me with my personal articles policy! She made the process very quick and easy to understand."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah made the process quick and easy for you. We appreciate your feedback and are always here to help with any of your insurance needs! "