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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenny Mccormick

September 22, 2026

5  out of  5
rating by Kenny Mccormick
"HANNNAH Awsome personally very knowledgeable of insurance good to talk with great person"
We responded:
"Kenny, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Pace. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent John Cowling and Team "
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Martha Vignes

September 21, 2026

5  out of  5
rating by Martha Vignes
"Kim Liston was personable, knowledgeable, and looked for ways to offer discounts on my quote.."
We responded:
"Martha, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Joseph Roadcap

September 20, 2026

5  out of  5
rating by Joseph Roadcap
"If you're looking for Insurance in Santa Rosa County, I recommend this insurance office very personal and very friendly really tries to do their best, for their customers"
We responded:
"Joseph, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Monica Sims

August 30, 2026

5  out of  5
rating by Monica Sims
"Travis ,went over and beyond he was always available to answer any of my many lol questions!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on John Cowling’s team. "
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James Roberts

August 24, 2026

5  out of  5
rating by James Roberts
"Great Customer Service with follow up! Plus saved me $100 a month $1,200 for the year! Awesome!!!!"
We responded:
"Thanks so much for the amazing review, James! We really appreciate your support here in Pace. Just reach out anytime if you need us - we’re here for you. "
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Novi

August 24, 2026

5  out of  5
rating by Novi
"Calm colleced amd good at handling any technical difficulties"
We responded:
"Thank you so much for your kind review, Novi!  If you need insurance assistance, we are just an email or call away! - John Cowling, your State Farm Agent   "
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Melinda Griffin

August 24, 2026

5  out of  5
rating by Melinda Griffin
"Kim liston is a awesome person. She has a professional advisor and a outsiding energic , and exciting worker."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Cathy Poole

August 21, 2026

1  out of  5
rating by Cathy Poole
"John Cowling sold us an umbrella policy in May, quoted me a cost and then after much back and forth sending in all our paperwork, received a letter in the mail that they were cancelling after 1 month. They sent us part of the money back and are now ALSO trying to bill us for more. Now saying the policy cost a lot more than they quoted. Never got a letter in the mail saying how much the total policy would have cost had it not been turned down. John Cowling is completely unresponsive. His office staff, Kim, has really tried to be helpful but she can’t get him to respond or act. Terrible agent!!!"
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APRIL GRANBERG

August 20, 2026

5  out of  5
rating by APRIL GRANBERG
"Hannah took great care of us and was extremely helpful in getting the right plan for our needs."
We responded:
"APRIL, thank you for the fantastic review! We’re always here to support you with your insurance needs in Pace. "
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William Beard

August 12, 2026

5  out of  5
rating by William Beard
"My agent was Hannah. She was able to lower my rates that I had with Progressive Insurance by almost $700 per year with better coverage. Thank you for being patient and understanding my concerns."
We responded:
"William, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Boring Traveler

August 4, 2026

5  out of  5
rating by Boring Traveler
"Hannah and John have been so amazing to help us get car and home insurance. They have been so nice through the process and answering every question we have. I highly recommend them."
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patricia mcadams

August 3, 2026

5  out of  5
rating by patricia mcadams
"Hanna was very nice and helpful. Great service!"
We responded:
"Thank you so much for the 5-star rating, patricia! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, John Cowling "
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Zachary Powell

July 31, 2026

5  out of  5
rating by Zachary Powell
"Hannah is a rockstar. She is so cheerful and helpful, I really enjoyed our conversation. Tell her to enjoy her new Bronco when she gets it!"
We responded:
"Thank you for the 5-star review of John Cowling’s team - we really appreciate your kind words! "
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Meredith Weekley

July 27, 2026

5  out of  5
rating by Meredith Weekley
"Kim Liston is ABOVE and BEYOND professional and kind. Mrs. Liston was nothing short of honorable, displaying EVERY attribute of integrity. With this being said, she spent two and a half hours with me comparing rates between my (former) automotive policies with USAA which covered my eighteen year-old son and I. After all was said and done, Mrs. Liston has saved me $283.00 per month for the EXACT SAME coverage. Do I recommend Mrs. Liston/State Farm? You bet your sweet smile I do!"
We responded:
"Thank you so much for the 5 stars, Meredith! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Hollie Littlefield

July 21, 2026

5  out of  5
rating by Hollie Littlefield
"Hannah was great! Super helpful and patient!! Hooked us up with insurance for auto and renters!"
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Desiree Blanchard

July 21, 2026

5  out of  5
rating by Desiree Blanchard
"Kim was amazing. She made changing my insurance stress free and easy. She also gave me the best price of any other insurance company. Life saver!!!🌟"
We responded:
"Desiree, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Pace insurance team! - Your State Farm Agent, John Cowling "
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Denny Fox

July 17, 2026

5  out of  5
rating by Denny Fox
"It went very smooth getting on"
We responded:
"Denny, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Pace insurance team is always here and happy to help. "
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Tiffany Broome

July 16, 2026

5  out of  5
rating by Tiffany Broome
"Hannah W. Has been absolutely amazing through the process of getting homeowners insurance with our new home purchase as well as our vehicle insurance! If you need help I HIGHLY recommend her!"
We responded:
"Tiffany, thank you for the amazing review! Our Pace insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - John Cowling, your State Farm Agent "
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Sharon H

July 10, 2026

5  out of  5
rating by Sharon H
"Kim was ABSOLUTELY wonderful! I got great coverage and talking with her was like talking to an old friend!

If you're looking for good coverage this is the best insurance office I've ever dealt with hands down!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Timmy Magilke

July 9, 2026

5  out of  5
rating by Timmy Magilke
"I just switched my service to State Farm and the experience was great ! The agent o spoke with was Piper and she was very knowledgeable friendly and professional ! I would recommend them to anyone 😃"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Pace to know that you had such a wonderful experience with us here on State Farm Agent John Cowling’s Team."
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Chianna Love

July 8, 2026

5  out of  5
rating by Chianna Love
"Hannah was amazing she was so sweet and nice"
We responded:
"Wow, thank you for the 5-star review, Chianna! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of JEFFERY MAGILKE

JEFFERY MAGILKE

July 2, 2026

5  out of  5
rating by JEFFERY MAGILKE
"Piper was very Charismatic. She was so nice and helpful. Very pleasant and I enjoyed talking with her. She helped me in the cancelation process and stayed on the phone the whole time. If the rest of the agency is only half as good as her then they are all GREAT! I recommend calling this agency you want be disappointed.! I got Home, Auto and Motorcycle insurance with them. A Great deal!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent John Cowling’s Team. "
Profile photo of Renee Linsenmayer

Renee Linsenmayer

July 1, 2026

5  out of  5
rating by Renee Linsenmayer
"Kim Liston made my day! Personable and friendly and just a joy. Happy to be a new member of State Farm. Thank you Kim!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent John Cowling’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Pace ."
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Heather Castillo

June 25, 2026

5  out of  5
rating by Heather Castillo
"Five stars isn’t enough for Piper! From the moment she called, she was warm, professional, and genuinely cared about finding the best coverage for me. She answered every question without making me feel rushed and found a policy that actually IMPROVED MY COVERAGE while SAVING ME OVER $100 A MONTH!! That's a huge win! And I have to mention her sweet Birmingham accent—it made the conversation even more enjoyable. Thank you, Piper, for making what I thought would be a stressful process so easy!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Christopher Dake

June 24, 2026

5  out of  5
rating by Christopher Dake
"Kim was very patient and helpful navigating the insurance process."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent John Cowling’s Team. "