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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Kozhayev

October 24, 2025

5  out of  5
rating by Daniel Kozhayev
"I met John and Piper through sheer dumb luck. My car needed to be insured because I was registering it, so I called the first state number that popped up. When Piper picked up, she was warm, knew exactly how to handle my situation and did just that. Within about 30 minutes, I was insured. The best part is, I came across a major issue that was preventing me from using the app and no matter what I tried to do nothing worked. I texted Piper in desperation and she agreed to meet despite having only 10 minutes left to closing. When I showed up half an hour after closing, she and John took care of everything within 24 minutes. If you have any doubts about getting insured here, for get them. Im telling you all this is the place. Its fast, reliable, and best of all they make you feel like you're their only client. Hands down best place I've ever been insured!"
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Amber Ardrey

October 17, 2025

5  out of  5
rating by Amber Ardrey
"Great customer service"
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june ryan

October 15, 2025

5  out of  5
rating by june ryan
"Hannah got us all set up with our vehicle insurance . She was very informative , very polite and so easy to work with . She made it go by effortless on our part. Thank you again !!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah provided you with excellent service and made the process effortless. We appreciate your trust and are always here to help with anything you need. Thanks again!"
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Avia Manning

October 15, 2025

5  out of  5
rating by Avia Manning
"Great customer service. Hannah is amazing!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Hannah provided you with amazing service. We appreciate your support and look forward to assisting you again in the future!"
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Cooking, Crafts and Cocktails

October 8, 2025

5  out of  5
rating by Cooking, Crafts and Cocktails
"Hannah was excellent! Very patient!!!"
We responded:
"Thank you so much for your kind words! We're delighted to hear this! We'll be sure to share your feedback with her! Thank you and have a great week!"
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B Sas

October 8, 2025

5  out of  5
rating by B Sas
"Great customer service! Very kind office staff!"
We responded:
"Thank you for your kind words! We're so happy to hear that our office staff provided great customer service. We appreciate your feedback and look forward to serving you again!"
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Lauren Gavin

October 3, 2025

5  out of  5
rating by Lauren Gavin
"Hannah was so helpful through this process. I’m new to the insurance world and she was quick to answer all my questions. Her customer service is excellent! I recommend if you are looking at connecting with someone at State Farm to ask for her."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah was able to guide you through the insurance process and provide excellent customer service. We appreciate your recommendation and are here to help anytime you need. Thanks again for choosing State Farm! "
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Riley Hyde

October 1, 2025

5  out of  5
rating by Riley Hyde
"Hannah was great at helping me with my personal articles policy! She made the process very quick and easy to understand."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah made the process quick and easy for you. We appreciate your feedback and are always here to help with any of your insurance needs! "
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Cray Stephenson

September 29, 2025

5  out of  5
rating by Cray Stephenson
"Great CS. Resolved my issue quickly. Tyvm."
We responded:
"Thank you so much for your kind words! We're glad to hear that we could resolve your issue quickly. If you need any further assistance, feel free to reach out. Have a great day!"
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Amanda Mitchell

September 25, 2025

5  out of  5
rating by Amanda Mitchell
"Mr. John and his team are very personable and kind! I always trust the information they provide! Awesome team to work with!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Mr. John and his team have earned your trust and that you find them personable and kind. It's a pleasure working with you!"
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Jacob Lewis

September 25, 2025

5  out of  5
rating by Jacob Lewis
"Great service from Piper! Very helpful and patient. Would highly recommend giving them a call."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Piper provided helpful and patient service. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Cherie Foshee

September 25, 2025

5  out of  5
rating by Cherie Foshee
"Thank you so much Hanna for correcting the error on my two accounts. Look forward to working with you again."
We responded:
"Thank you for your thoughtful feedback! We're glad Hanna was able to promptly correct your accounts. We look forward to working with you again soon!"
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The Conductor

September 3, 2025

5  out of  5
rating by The Conductor
"New to the area or a long timer, John Cowling State Farm is your GO TO insurance agent for the best service around. Jerry E. , Pace, FL"
We responded:
"We’re thankful and grateful for your 5-Star review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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James Cox

August 27, 2025

5  out of  5
rating by James Cox
"Excellent service. Never had a problem with State Farm handling our accident claims."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Katrina Porter

August 25, 2025

5  out of  5
rating by Katrina Porter
"Hannah was amazing and even took the time to follow up the following business day I was worried when the office changed hands but I'm very pleased with the new team"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Ps Four

August 22, 2025

5  out of  5
rating by Ps Four
"Cade was extremely helpful and patient. Gave me an incredible deal. Helped me understand things that were a bit confusing. Very appreciative."
We responded:
"We appreciate your 5-Star review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Johnny Williams

August 21, 2025

5  out of  5
rating by Johnny Williams
"You could not ask for a more knowledgeable and friendly Agent and Staff. I highly recommend them to everyone with insurance needs."
We responded:
"We appreciate your review! Our team is more than grateful for the opportunity to serve your family! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Chris Holley

August 20, 2025

5  out of  5
rating by Chris Holley
"John cowling State Farm helped me save money on my auto insurance, Piper was awesome she explained everything in detail and was very professional."
We responded:
"We’re thankful for your feedback! Piper is a blessing! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you!"
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Kevin Hanna

August 19, 2025

5  out of  5
rating by Kevin Hanna
"Had a great meeting with our new agent, John Cowling, to review our current policies for Auto and Homeowners insurance. He was extremely helpful and explained our different options well. Also, his staff has been great to work with and very responsive to my many requests over the past month. I have been a satisfied State Farm customer for over 25 years now and feel even more confident that we are in good hands with John and his team here in Pace, FL."
We responded:
"We appreciate your 5-Star review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Sondra Thompson

August 19, 2025

5  out of  5
rating by Sondra Thompson
"Because I'm "tech challeged" to put it very mildly, I seldom even attempt to do a review....which in itself says a lot that I'm doing so now. We've been faithful clients of Ernie Parker State Farm for many decades and though we could have had "cheaper" coverage elsewhere we stayed because of the relationships and customer care from our local office. When I learned we'd be losing them, I was prepared to "shop." However, I've been pleased enough with the new crew not to want to. In fact, I recently had a sit down with "Big John" (at his request) to review policy, but really to build a relationship. I left said appointment feeling blessed that this new man was at the helm. John displayed himself as a person of integrity, with professionalism, and faith... a "can't go wrong winning combination." I had some in depth questions about some issues, and he wrote them down for further investigation beyond our office discussion, and he called me back within a couple hours with the complete answers. He knows the importance of a good staff, and my experience with them has all been possitive. They've shown themselves proficient with an eagerness to help. Obviously, I feel confident in recommending them to others. In fact, I'll be praying that God will bless him in this business endeavor, as a business owner myself, I KNOW how difficult running a business can be."
We responded:
"Sondra, thank you so much for your amazing review! You were a blessing to talk to and get to know. You have a legacy in the hearts of many who your business has served! I appreciate you. Call anytime and please sto[ by to see us soon!"
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Brian Dotlich

August 18, 2025

5  out of  5
rating by Brian Dotlich
"Awesome folks to work with! Trust them with all my insurance needs."
We responded:
"Thank you for taking the time to share your 5-Star review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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MaryL L

August 18, 2025

5  out of  5
rating by MaryL L
"Hello, Hanna! Thanks for helping me and answering all my questions today and you helped save my husband from getting a higher premium. Deo Gratias. You're awesome. Sorry! I took some of your lunch time! Hope you have a great lunch! Grateful, Mary Lou"
We responded:
"I enjoyed our time together! Your family is a blessing! We are happy to help you anytime. Have a wonderful week. "
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Sawyer Cross

August 18, 2025

5  out of  5
rating by Sawyer Cross
"Hannah should be the new face of State Farm. Remember the Jake from State Farm commercials? It should be Hannah from State Farm. Great customer service. It was almost like I was asking my neighbor for some sugar but instead Hannah issued me a car insurance policy. 10/10 would recommend"
We responded:
"Thank you so much for the fantastic review! We're thrilled to hear that Hannah provided such friendly and excellent service—it sounds like she made the experience feel just like asking a neighbor for sugar! We'll be sure to share your kind words with her. Thanks again for recommending us 10/10!"
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Kelley McGuire

August 13, 2025

5  out of  5
rating by Kelley McGuire
"John and his staff are wonderful, kind, knowledgeable, and will discuss and educate you on all the products that state farm offers to their clients. I would like to add that every homeowner and business should do their homework on having flood Insurance, especially living in the state of Florida where hurricanes are a part of our native state. The main damage that a hurricane brings in is massive flooding from the grown up. Your regular home insurance does not cover water that comes from the groud up. So for people with homes and businesses. Please do your homework on FLOOD INSURANCE. It is so important to be educated! Sincerely, kelley"
We responded:
"Thank you so much for your thoughtful and detailed review, Kelley! We're delighted to hear that John and his team provided you with knowledgeable and caring service. Your advice about flood insurance is incredibly important, especially here in Florida, and we appreciate you sharing that insight to help others stay informed and protected. If you ever have any questions or need assistance, we're always here to help!"
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Gary Hancock

August 13, 2025

5  out of  5
rating by Gary Hancock
"I called and spoke to Hannah. She was very efficient and thorough. Thank you for your help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "