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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Hartsfield

June 24, 2025

5  out of  5
rating by Jennifer Hartsfield
"Kathy was so very helpful and knowledgeable about all of the options for auto coverage! She and Lauren were both fantastic and provided great customer service. Specific details about my current coverages in comparison to the plan they were offering. I will be sure to refer anyone that I know to Kathy and Lauren. Thank you again for all that you did for me and my family."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kathy and Lauren were able to assist you with your auto coverage needs. Providing detailed information and excellent customer service is our top priority, and it's wonderful to know that they made a positive impact on your experience. We truly appreciate your referrals and look forward to serving you and your family in the future. If you have any more questions or need assistance down the road, please don't hesitate to reach out!"
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Tammy B.

June 24, 2025

5  out of  5
rating by Tammy B.
"I recently had questions regarding State Farm's homeowner claim service. I spoke to Kathy and she was extremely helpful, answering all of my questions. She also answered my questions regarding State Farm's auto coverage. Mr. Cowling and his staff are very professional and do an excellent job!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kathy was able to assist you with your homeowner claim and auto coverage questions. We strive to provide excellent service, and it’s wonderful to know that John and the team made a positive impression. Your feedback means a lot to us, and we’re here to help whenever you need assistance in the future!"
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Anna Colley

June 21, 2025

5  out of  5
rating by Anna Colley
"Lauren was super helpful and really knows her stuff when it comes to insurance. She explained things in a way that actually made sense and helped me find the right coverage without any pressure. Friendly, knowledgeable, and easy to work with—highly recommend!"
We responded:
"Thank you, Anna, for your fantastic review! We're delighted to hear that Lauren was able to provide you with helpful and clear explanations regarding your insurance options. It’s wonderful to know you felt no pressure while finding the right coverage. We pride ourselves on having a friendly and knowledgeable team, and your recommendation means so much to us. If you have any more questions or need assistance in the future, we’re here to help!"
Profile photo of Abagayle Peaden (Abbie)

Abagayle Peaden (Abbie)

June 21, 2025

5  out of  5
rating by Abagayle Peaden (Abbie)
"I called in and spoke with Lauren, she helped guide me with the insurance questions I had and reviewing the other types of policies I should consider getting in preparation for the future. Thankful to have spoken with her. She really knows her stuff - great insurance advisor!"
We responded:
"Thank you, Abagayle, for taking the time to share your experience! We're so glad to hear that Lauren was able to assist you with your insurance questions and help you explore different policy options. It’s wonderful to know that you found her guidance valuable. We take pride in having knowledgeable advisors like Lauren on our team, and we appreciate your kind words. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out!"
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Carolyn Tatum

June 21, 2025

5  out of  5
rating by Carolyn Tatum
"Kathy and Lauren provided exceptional service and made the entire insurance process easy and stress-free. They were knowledgeable, patient, and always quick to respond to any questions I had. I truly felt supported every step of the way. Highly recommend them for anyone looking for reliable and caring professionals!"
We responded:
"Thank you so much for your kind words, Carolyn! We’re thrilled to hear that Kathy and Lauren were able to provide you with exceptional service and make the insurance process a breeze. Our team strives to be knowledgeable, patient, and responsive, and it’s wonderful to know that you felt supported throughout your experience. Your recommendation means a lot to us, and we look forward to assisting you again in the future!"
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Robert Richardson

June 18, 2025

5  out of  5
rating by Robert Richardson
"Had to acquire insurance in short order to meet the requirements of the selling entity. Kathy Messick worked on my request and quick-turned all the required documentation in short order. She was professional, courteous, efficient, and very personable. Many thanks to State Farm and Kathy for helping to make my new purchase possible."
We responded:
"Thank you for taking the time to share your experience! We're so glad to hear that Kathy was able to assist you efficiently and professionally during your time-sensitive request. It’s always our goal to provide excellent service, and we’re thrilled that she was able to help make your new purchase possible. If you need anything else in the future, don’t hesitate to reach out. Welcome to the State Farm family!"
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jeff busby

June 18, 2025

5  out of  5
rating by jeff busby
"Hannah has been great to work with , she has helped me with everything that I have needed or asked about"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah has been such a great support for you. We strive to provide excellent service, and it's wonderful to know that she has met your needs. If there's anything else we can assist you with, please don't hesitate to reach out!"
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Diane Wigen

June 5, 2025

5  out of  5
rating by Diane Wigen
"My visit today was excellent. Staff always very helpful. Thanks Cathy."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had an excellent visit and found our staff helpful. Kathy will be especially pleased to hear your appreciation. We look forward to welcoming you back soon!"
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Amy Barker

May 29, 2025

5  out of  5
rating by Amy Barker
"Great service, people willing to take the time to get you the best deal for all of your insurance needs."
We responded:
"Thank you so much for your kind words, Amy! We're thrilled to hear that you had a positive experience with our team. We pride ourselves on providing personalized service and finding the best solutions for our clients' insurance needs. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!"
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andrew sappe

May 26, 2025

5  out of  5
rating by andrew sappe
"Such a great experience! Great employees like Ms. Lauren and Ms. Kathy make the process so much easier. I couldn’t recommend them more!"
We responded:
"Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with Lauren and Kathy. They truly go above and beyond to make the process smooth and enjoyable. Your recommendation means a lot to us, and we’re here to help whenever you need!"
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brooke sappe

May 26, 2025

5  out of  5
rating by brooke sappe
"Lauren and Kathy are the best! They were so helpful and gave me all of the information I needed. Truly blessed to have worked with them!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lauren and Kathy provided you with the support and information you needed. We’re lucky to have such dedicated team members, and your feedback truly brightens our day. If you need anything else, don’t hesitate to reach out!"
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Julia A

May 23, 2025

5  out of  5
rating by Julia A
"Hannah and Lauren were both very helpful and kind while beginning the process of becoming insured through them."
We responded:
"Thank you for your kind words! We're delighted to hear that both Hannah and Lauren were helpful and kind during your journey to becoming insured. We appreciate your trust in us and look forward to continuing to assist you!"
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Addison Biggs

May 23, 2025

5  out of  5
rating by Addison Biggs
"I spoke with Lauren, and I just love her. She was very helpful and cleared up some confusion I had. I definitely recommend!!"
We responded:
"Thank you for your fantastic review! We’re thrilled to hear that you love working with Lauren. It's great to know she was able to help clear up your confusion. We appreciate your recommendation and look forward to assisting you again!"
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Kelsey Jernigan

May 23, 2025

5  out of  5
rating by Kelsey Jernigan
"It was so helpful to talk with Lauren about my auto insurance. She was an exceptional advisor and cleared up many questions of mine. She is very patient and well informed!"
We responded:
"Thank you for your wonderful review! We're glad to hear that Lauren was able to help you with your auto insurance questions. Her patience and knowledge truly make her an exceptional advisor. We appreciate your feedback!"
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Brandon Lee

May 23, 2025

5  out of  5
rating by Brandon Lee
"John Cowling State Farm was great. It was a pleasure working with hannah"
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a great experience working with Hannah at John Cowling State Farm. We appreciate your feedback!"
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Will Whitlock

May 22, 2025

5  out of  5
rating by Will Whitlock
"Great team to work with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Shasta Layne

May 15, 2025

5  out of  5
rating by Shasta Layne
"Awesome affordable and very understanding ty so much I highly recommend John and staff😊"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you found John Cowling State Farm to be awesome and affordable. Our team strives to be understanding and supportive, and we truly appreciate your recommendation. If you need anything in the future, don’t hesitate to reach out!"
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Robert Fry

May 14, 2025

5  out of  5
rating by Robert Fry
"The new State Farm Agent John Cowling was great. Hannah and Diane were great help. Good Job 👍 🇺🇲"
We responded:
"Thank you for your kind review! We're so glad to hear that you had a positive experience with John Cowling State Farm here in Pace, Florida. It's fantastic to know that both Hannah and Diane were able to assist you effectively. We appreciate your recognition of their hard work and dedication. If you need any further assistance, please don't hesitate to reach out. Good job indeed, team!"
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Ewart Harley

May 14, 2025

4  out of  5
rating by Ewart Harley
"Just wanted to share with this office that I had the pleasure of being attended to by Kathy she's great. I mentioned to her that she is the best auto insurance agent I ever dealt with, very professional, patient and most importantly honest, she's a Jem. Ewart Harley"
We responded:
"Thank you for taking the time to share your experience! We're thrilled to hear that Kathy provided you with such outstanding service at the John Cowling State Farm in Pace, Florida. It's wonderful to know you found her to be the best auto insurance agent you've ever worked with. We truly appreciate your kind words about her professionalism, patience, and honesty. Kathy is indeed a gem, and we’re lucky to have her on our team. If you need any further assistance, please don’t hesitate to reach out!"
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Michelle McLellan

May 8, 2025

5  out of  5
rating by Michelle McLellan
"I highly recommend John Cowling & staff to handle all insurance needs. I found him to be very knowledgeable, eager to help, and professional."
We responded:
"Thank you, Michelle! We appreciate your trust in handling the insurance needs of your family! Have a happy and safe summer!"
Profile photo of Hannah Whitlock

Hannah Whitlock

April 18, 2025

5  out of  5
rating by Hannah Whitlock
"John Cowling State farm can take care of all of your insurance needs! Great customer service, team members, and an agent who is there for the people."
We responded:
"Thank you for your fantastic 5-star review! We’re delighted to hear that you had a great experience with John Cowling State Farm. Our team is dedicated to providing exceptional customer service, and it’s wonderful to know that you felt well taken care of."