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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Cox

August 27, 2025

5  out of  5
rating by James Cox
"Excellent service. Never had a problem with State Farm handling our accident claims."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Katrina Porter

August 25, 2025

5  out of  5
rating by Katrina Porter
"Hannah was amazing and even took the time to follow up the following business day I was worried when the office changed hands but I'm very pleased with the new team"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Ps Four

August 22, 2025

5  out of  5
rating by Ps Four
"Cade was extremely helpful and patient. Gave me an incredible deal. Helped me understand things that were a bit confusing. Very appreciative."
We responded:
"We appreciate your 5-Star review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Johnny Williams

August 21, 2025

5  out of  5
rating by Johnny Williams
"You could not ask for a more knowledgeable and friendly Agent and Staff. I highly recommend them to everyone with insurance needs."
We responded:
"We appreciate your review! Our team is more than grateful for the opportunity to serve your family! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Chris Holley

August 20, 2025

5  out of  5
rating by Chris Holley
"John cowling State Farm helped me save money on my auto insurance, Piper was awesome she explained everything in detail and was very professional."
We responded:
"We’re thankful for your feedback! Piper is a blessing! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you!"
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Kevin Hanna

August 19, 2025

5  out of  5
rating by Kevin Hanna
"Had a great meeting with our new agent, John Cowling, to review our current policies for Auto and Homeowners insurance. He was extremely helpful and explained our different options well. Also, his staff has been great to work with and very responsive to my many requests over the past month. I have been a satisfied State Farm customer for over 25 years now and feel even more confident that we are in good hands with John and his team here in Pace, FL."
We responded:
"We appreciate your 5-Star review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Sondra Thompson

August 19, 2025

5  out of  5
rating by Sondra Thompson
"Because I'm "tech challeged" to put it very mildly, I seldom even attempt to do a review....which in itself says a lot that I'm doing so now. We've been faithful clients of Ernie Parker State Farm for many decades and though we could have had "cheaper" coverage elsewhere we stayed because of the relationships and customer care from our local office. When I learned we'd be losing them, I was prepared to "shop." However, I've been pleased enough with the new crew not to want to. In fact, I recently had a sit down with "Big John" (at his request) to review policy, but really to build a relationship. I left said appointment feeling blessed that this new man was at the helm. John displayed himself as a person of integrity, with professionalism, and faith... a "can't go wrong winning combination." I had some in depth questions about some issues, and he wrote them down for further investigation beyond our office discussion, and he called me back within a couple hours with the complete answers. He knows the importance of a good staff, and my experience with them has all been possitive. They've shown themselves proficient with an eagerness to help. Obviously, I feel confident in recommending them to others. In fact, I'll be praying that God will bless him in this business endeavor, as a business owner myself, I KNOW how difficult running a business can be."
We responded:
"Sondra, thank you so much for your amazing review! You were a blessing to talk to and get to know. You have a legacy in the hearts of many who your business has served! I appreciate you. Call anytime and please sto[ by to see us soon!"
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Brian Dotlich

August 18, 2025

5  out of  5
rating by Brian Dotlich
"Awesome folks to work with! Trust them with all my insurance needs."
We responded:
"Thank you for taking the time to share your 5-Star review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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MaryL L

August 18, 2025

5  out of  5
rating by MaryL L
"Hello, Hanna! Thanks for helping me and answering all my questions today and you helped save my husband from getting a higher premium. Deo Gratias. You're awesome. Sorry! I took some of your lunch time! Hope you have a great lunch! Grateful, Mary Lou"
We responded:
"I enjoyed our time together! Your family is a blessing! We are happy to help you anytime. Have a wonderful week. "
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Sawyer Cross

August 18, 2025

5  out of  5
rating by Sawyer Cross
"Hannah should be the new face of State Farm. Remember the Jake from State Farm commercials? It should be Hannah from State Farm. Great customer service. It was almost like I was asking my neighbor for some sugar but instead Hannah issued me a car insurance policy. 10/10 would recommend"
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Kelley McGuire

August 13, 2025

5  out of  5
rating by Kelley McGuire
"John and his staff are wonderful, kind, knowledgeable, and will discuss and educate you on all the products that state farm offers to their clients. I would like to add that every homeowner and business should do their homework on having flood Insurance, especially living in the state of Florida where hurricanes are a part of our native state. The main damage that a hurricane brings in is massive flooding from the grown up. Your regular home insurance does not cover water that comes from the groud up. So for people with homes and businesses. Please do your homework on FLOOD INSURANCE. It is so important to be educated! Sincerely, kelley"
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Gary Hancock

August 13, 2025

5  out of  5
rating by Gary Hancock
"I called and spoke to Hannah. She was very efficient and thorough. Thank you for your help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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mgayle1990mg

August 13, 2025

5  out of  5
rating by mgayle1990mg
"Our previous agent is retiring and we were transferred to this office. I reached out when I noticed some issues. They quickly corrected them and made sure to follow up and make sure everything is correct! Definitely has taken a lot of stress off me! Highly recommended!"
We responded:
"Thank you so much for your review! Your review means the world to us, especially coming from you! If you ever have any questions, we are always happy to help you! Blessings! "
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Frances Pentz

August 8, 2025

5  out of  5
rating by Frances Pentz
"Very helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Jim Hall

August 8, 2025

5  out of  5
rating by Jim Hall
"Hanna was great super friendly got did what I needed to"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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McArthur Fountain

August 8, 2025

5  out of  5
rating by McArthur Fountain
"I’ve seen firsthand the level of excellence John Cowling brings to his customers in Pace, FL. He’s knowledgeable, dependable, and truly committed to serving with integrity. If you’re in the Pace/Milton area and need a true risk advisor, John is who you should see."
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Glenn Meyers

August 7, 2025

5  out of  5
rating by Glenn Meyers
"Had to sign some documents and Piper did an excellent job getting the documents organized so I could sign. She also explained to me why I was signing the documents. Good job, Piper!"
We responded:
"Thank you, Glenn! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Carol Eggart

August 7, 2025

5  out of  5
rating by Carol Eggart
"Thankful for my agent helping me with a towing refund! Great customer service from entire office."
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Eugene Taylor

August 6, 2025

5  out of  5
rating by Eugene Taylor
"I am truly impressed with this agent and his staff. I went in with several questions about my vehicle insurance. Both Piper and Hannah worked diligently and with determination to get me the information I needed. Great team!"
We responded:
"Thank you for taking the time to share your thoughts! Hannah and Piper are a true blessing in our office. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Randall Livingston

July 23, 2025

5  out of  5
rating by Randall Livingston
"I had a great experience listening to Hannah explain my insurance policy, she made me feel comfortable and I'm sure everything is taken care of . Very professional! And I recommend other to State Farm ,when I hear they are searching for insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Terry Robinson

July 17, 2025

5  out of  5
rating by Terry Robinson
"In minutes, Hannah was able to help my parents switch from another insurance provider, saving them approximately $600 every 6 months, for the same coverages they had, plus some! Thank you Hannah and State Farm!"
We responded:
"Thank you so much for sharing your positive experience! We're thrilled to hear that Hannah was able to help your parents save money while maintaining—and even enhancing—their coverage. We appreciate your kind words and look forward to continuing to provide excellent service. Thanks again for choosing State Farm!"
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Ashli Furmanek

July 10, 2025

5  out of  5
rating by Ashli Furmanek
"Kathy messick was amazing in taking care of all of our insurance needs"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kathy provided you with exceptional service and took great care of all your insurance needs. We'll be sure to share your feedback with her! If you ever need assistance in the future, we're here to help."
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Albert Callaway

July 10, 2025

5  out of  5
rating by Albert Callaway
"Hannah did an amazing job getting our insurance up and going. Would recommend her every time!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah provided excellent service and helped get your insurance up and running smoothly. We truly appreciate your recommendation! If you need any further assistance, feel free to reach out."
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Elena Blackman

July 2, 2025

5  out of  5
rating by Elena Blackman
"Hannah Whitlock was very helpful and kind to me today when I went into the office to sign papers. I think I'm going to like being with State Farm."
We responded:
"Thank you for your kind words! We're so glad to hear that Hannah was helpful and made your experience a positive one. We’re excited to have you with State Farm!"
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Marian Butler

July 1, 2025

5  out of  5
rating by Marian Butler
"Knowledgeable, friendly and made everything easy to understand. Great customer service."
We responded:
"Thank you so much for your kind words, Marian! We're thrilled to hear that you found our team knowledgeable and friendly, and that we could make everything easy to understand. Providing great customer service is our top priority, and your feedback means a lot to us!"